They gave excellent service. I contacted them on Wednesday morning at 815AM and they were at my home by 10AM, on time. The manager on the phone was detailed, professional and courteous. 2 technicians arrived at my home, on time. They were polite, professional, and knowledgeable, and spoke English to me. They took a look at the problem, gave me an estimate, I accepted, and they went to work. They thoughtfully minimized the damage to the soffit area, and removed a large honey bee hive from inside the soffit. They carefully cleaned up everything involved with the process, and left my home in as good or better shape than it was when they arrived. 90 minutes after arrival they were done and gone. The price was reasonable and even less than I had expected. I am a “tough grader” but, cannot think of any way they could have improved their performance. I would use them again and highly recommend them.